Before you get in detail with the topic, first you need to understand what PBX exactly is. PBX (Private Branch Exchange) is the piece of a private phone framework that oversees calls both inside and remotely for an association. The PBX was created to give enormous organizations an expense decreases in their media communications bill by allowing them to deal with their phone framework while as yet giving a phone line to calling outside the organizations’ Network to the Public Switched Telephone Network.
Panasonic PBX To an End!
It is very shocking to accept the fact that Panasonic has made a bold decision to discontinue their Business Communication such as SIP Telephone Systems, Scanner categories, and the most important of all Panasonic PBX. The company is to withdraw its business communications two years from its official announcement dated 20-12-2020. By the year 2023, it would be hard for you to repair your old SIP Telephone Systems and PBX because of their exit from the Communication Industry.
Why Panasonic PBX is being Discontinued?
You know that Panasonic is a large company and that its sales are huge in number. With the exit in the Telecommunication Industry, it means they hit rock bottom! In their statement, they specified some main reasons for their termination from the Cable Business.
- A sharp decrease in the market and a fast shift to cloud-based arrangements.
- An innovative bungle among manufacturing plants and future market needs and patterns.
- Lagging behind their rival’s R&D exercises.
- A consistent monetary shortfall.
- Shift to new kinds of interest (Teams, Zoom, and so on) essentially sped up by Covid-19 which makes the fate of the Panasonic business unsound and capricious.
It became difficult for the company to cope up with the improving technology and also its competitors.
Hosted Phone Systems
With Panasonic stopping its production, it is a must for people to look for alternate sources of communication. This means that the previous PBX users must look for substitutes such as Hosted Phone Systems. This has become the new type of phone system being used these days.
The Hosted Phone Systems have become very popular as they use your internet connection rather than the original telephone lines. There will be no hardware except for your telephones. As there is not much hardware required the initial setup costs are reduced. Though you need to pay the monthly bills, your overall expenses are condensed.
Hosted phone systems are affordable. They are also much simpler and easier to set up than the original Panasonic PBX and SIP Telephone Systems. You just require a broadband connection and you are good to go.
Free PBX Cloud Phone System
Free PBX is one of the fabricated unshakable, fully grown, stable, and effectively created innovations. It is a completely included programming characterized PBX in the cloud that offers by far, most of the component’s clients need for one low-cost month to month.
Quite a lot of the topmost cloud PBX features consist of:
- Mobile device support (mobile apps)
- Voicemail to email transcription
- Call reporting and analytics
- Interactive Voice Response (IVR)
- Free local and toll-free numbers
- Audio and video conferencing
- Call encryption
- Voicemail to email
- Advanced call routing
- Call recording
- Auto attendants (call flows)
- Automatic call recording
- Intelligent call forwarding
- Built-in video conferencing
- Inbound call queuin
- Call forwarding
- Click to call
- Mobile and desktop apps
- Enterprise-grade reliability
Advantages of Cloud PBX Systems
No Maintenance Required: The absence of maintenance is a gigantic benefit of cloud PBX frameworks. Network routing, system updates, changing VoIP codecs — everything’s taken care of by the hosted provider.
IT pioneers and CIOs manage a great deal of stress consistently throughout their work hours. You can enable select individuals to make changes to your telephone administration on the web itself. The present VoIP telephones are hassle-free, so it implies fewer helpdesk tickets.
Powerful calling features: As cited in the above list, cloud PBX includes all types of calling structures such as call forwarding, call encryption, call recording, etc.
Flexibility to work remotely: Flexibility means that it can adjust to any kind of environment changes irrespective of the workplace. Private companies appreciate all-out authority over their organization’s telephone framework. It’s not difficult to add and allocate business telephone numbers to your group. It’s significantly simpler to outfit your remote group with telephone administration.
In the time of remote work, representatives can remain associated with a hearty VoIP softphone application. On the other hand, you can have them take their office work area telephone home.
Superior reliability and uptime: VoIP can work in any event, during a blackout. You can course calls to various areas, including cell phones, in practically no time. On the other side, a conventional telephone framework can collide due to climate, power disappointments, and other such obstacles.
Encrypted communications: High security is provided for the incoming and outgoing calls you make with your clients.
Disadvantages of Cloud PBX Systems
- Users might need guidance
- Needs a broadband connection
- Adjusting network settings
Customers have to start looking for secondary options. Though Cloud PBX Hosted Systems have some drawbacks, it is beneficial to use Hosted Phone Systems. In this era, they provide a good user interface. Clients also seem to like it!